Tag: Contact Center

Adjusting Our Contact Center to Remote Work: Part 2

Ops from Home Part 1

By Jason Such

This is the second of a two part series where we look back on how we planned and transitioned our workforce to a remote work state along with shifting priorities and the way we drove performance to support Enova’s COVID-19 Response Strategy in 2020. In Part 1,we shared how we planned to ...

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Adjusting Our Contact Center to Remote Work: Part 1

Ops from Home Part 1

By Jason Such

This is the first of a two part series where we look back on how we planned and transitioned our workforce to a remote work state along with shifting priorities and the way we drove performance to support Enova’s COVID-19 Response Strategy in 2020. In Part 1, we share how we planned ...

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My Adventures at Enova: From Chicago to South Jordan

Tristin Kapau

By Tristin Kupau

My name is Tristin Kupau. I was a Section Manager III for NetCredit Loan Processing in Enova’s Gurnee office. In February, I transitioned to the CashNetUSA Application Support Team in Utah. I started at Enova almost four years ago as a representative for the CashNetUSA Loan Processing Department.

My favorite thing about ...

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Get to Know: Ryan Rhodes

Name: Ryan Rhodes Role: Utah Site Leader How long have you been at Enova: April 1, 2019

Q: Why did you choose Enova?

A: I chose to come work at Enova because I believe in the values. Enova has five core values that lead every thing we do. In particular, I love “Customer First” and ...

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